Privacy Policy
1. Protection of Your Privacy
PlayAlberta.online is committed to protecting your privacy in accordance with the Protection of Privacy Act (POPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
We collect, use, and disclose personal information only as required to operate PlayAlberta.online and provide services to you. This includes information submitted via registration, forms, chat, and email correspondence. Your information is used solely for program administration purposes and is protected by applicable Canadian privacy legislation.
We do not sell or rent personal data, and we share your information only when required to deliver services or comply with legal obligations.
2. Collection of Personal Information
The following information may be collected from you to support account creation and participation in online gaming:
Contact details: Name, mailing address, telephone number, and email address
Identity verification data: Name, date of birth, address (verified via government-approved methods)
Payment and transaction data: Deposit and withdrawal records
Gameplay activity: Bets placed, wins/losses, preferences
Customer support interactions
Location data: Verified using IP address and/or geolocation tools on your device
3. Purpose of Data Collection
Your personal information is used exclusively for the following purposes:
To create and manage your account, including verifying that you are 18+ and reside in Alberta
To process transactions, manage deposits/withdrawals, and provide updates or notifications
To deliver personalized promotions and offers (based on your preferences — promotional messages can be opted out of at any time)
To administer responsible gaming tools such as self-exclusion programs
For public winner announcements, where applicable (subject to legal and promotional rules)
To determine your physical location and ensure access is restricted to within Alberta
To comply with legal requirements including FINTRAC reporting under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
To enforce our Terms & Conditions and respond to security or fraud investigations
Your data will not be used for any secondary purpose unless we obtain your explicit consent or are legally required to do so.
4. Storage and Cross-Border Access
All personal information is stored securely on servers located within Canada. However, certain service providers contracted to deliver customer support or technical operations may remotely access your data from the United States under strict data protection agreements.
In limited situations, we may be required to disclose personal information without prior notice to:
Comply with subpoenas or lawful requests by regulatory or law enforcement authorities
Investigate fraud, protect system security, or safeguard the safety of our users
Fulfill legal obligations to our licensing or regulatory bodies
5. Web Analytics and Use of Cookies
When you visit PlayAlberta.online, we automatically collect limited technical information, including:
Your IP address or Internet domain
The pages visited and time spent on the site
Browser type and version
The referring page (if any)
Date, time, and type of request
Files downloaded (if applicable)
This information is used for site traffic analysis through tools like Google Analytics. Google Analytics does not collect personal information, and all data is used in aggregate. You may opt out by visiting: https://tools.google.com/dlpage/gaoptout
We may also use cookies — small data files stored on your device — to enhance your user experience and to help us understand usage patterns. You can manage or disable cookies in your browser settings at any time.
6. External Links
This website may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of external sites. We encourage users to review individual privacy statements before submitting personal information to any third party.
7. Security Measures
PlayAlberta.online employs a range of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
We use monitoring tools and intrusion detection software to detect and prevent attempts to tamper with the site or alter system data. Any such activity may be subject to legal investigation.
